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Bellevue Dental Ltd
We keep appointment times just for you. If a time no longer suits, tell us as early as you can and we will gladly find another.
Please give us at least 48 hours’ notice if you need to change or cancel. Call 020 8673 9995, send a WhatsApp message or email info@bellevuedental.co.uk.
If we have less than 48 hours’ notice, or an appointment is missed, a charge of £50 for each half hour of clinical time lost applies. With enough notice we can offer the time to another patient who needs it.
Sometimes a late cancellation cannot be helped. If you are unwell or something urgent has happened, let us know as soon as you can and we will take the circumstances into account.
Patients who miss two or more appointments may no longer be offered care at the practice.
Occasionally we may have to move an appointment, for example if a clinician is unwell. We will give you as much notice as we can and offer the next suitable time.
Your registration with the practice is kept for two years from your last visit. We recommend a maintenance visit every six to twelve months.
Payment is covered in our payment policy. If you are unhappy with how a cancellation has been handled, please see our complaints procedure.